Terms of Service

1. Introduction

Welcome to CitasDoc (“Company,” “we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our website, https://citasdoc.net/ (“Website”), and our services (“Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

2. Eligibility

• You must be at least 18 years old or have legal parental/guardian consent to use our Services.
• By using our Services, you represent and warrant that you meet this requirement.
• If you are using the Services on behalf of a business or organization, you represent that you have the authority to bind them to these Terms.

3. User Accounts

• You may need to create an account to access certain features.
• You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
• You agree to provide accurate and up-to-date information when registering and to update your information promptly if it changes.
• We reserve the right to suspend or terminate accounts at our discretion, particularly for violations of these Terms or any illegal activity.

4. Use of Services

• You agree to use our Services in compliance with all applicable laws and regulations.
• You shall not engage in fraudulent, unlawful, harassing, or harmful activities.
• You shall not attempt to disrupt, hack, or exploit vulnerabilities in our Services.
• We reserve the right to remove or suspend access to any content or accounts that violate these Terms.

5. Appointments and Payments

• CitasDoc facilitates appointment scheduling between users and service providers but does not provide services directly.
• Payments for services may be processed through third-party payment processors; we do not store sensitive payment information.
• CitasDoc is not responsible for any disputes between users and service providers regarding service quality, cancellations, or refunds.
• Users are responsible for reviewing service providers' terms before booking appointments.

6. Cancellations, Refunds, and Rescheduling

• Cancellation and refund policies are determined by individual service providers.
• Users should review cancellation policies before booking an appointment.
• CitasDoc is not liable for any refunds, missed appointments, or late cancellations.
• Rescheduling requests should be directed to the respective service provider.

7. Intellectual Property

• All content, trademarks, logos, and intellectual property on our Website and Services are owned or licensed by CitasDoc.
• You may not use, reproduce, or distribute our intellectual property without prior written permission.

8. Limitation of Liability

• Our Services are provided “as is” without warranties of any kind, whether express or implied.
• We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our Services.
• We do not guarantee uninterrupted or error-free operation of the Services.

9. Privacy Policy

Your use of the Services is also governed by our Privacy Policy.

10. Modifications to Services and Terms

• We may update or modify these Terms at any time.
• Continued use of our Services after modifications constitutes acceptance of the updated Terms.
• We may change or discontinue any aspect of our Services without prior notice.

11. Termination

• We may terminate or suspend your access to the Services at any time for violations of these Terms or legal requirements.
• You may discontinue using our Services at any time.
• Upon termination, all provisions that should survive termination (such as intellectual property rights, limitation of liability, and dispute resolution) shall remain in effect.

12. Dispute Resolution

• Any disputes arising from these Terms shall first be attempted to be resolved informally by contacting us.
• If a resolution cannot be reached, disputes shall be subject to binding arbitration under the applicable laws.
• You agree to waive any right to a jury trial or participation in a class action lawsuit.

13. Governing Law

• These Terms shall be governed by and interpreted in accordance with the applicable laws.
• Any legal proceedings must be initiated in the appropriate courts of jurisdiction.

14. Third-Party Links and Services

• Our Website may contain links to third-party websites or services.
• We are not responsible for the content, privacy practices, or terms of such external websites.
• Your interactions with third-party services are solely between you and the respective provider.

15. Contact Us

If you have any questions about these Terms, please contact us.